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Today on

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a city insider. OK

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. We'll take you behind the scenes to
the city of Franklin to response to the

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historic maybe twenty ten
flights or so it was

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a Wherever Sashka moved place. There was

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a room and I see the star there. Hello

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and welcome to the city insider on May
first and second the city of Franklin as

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well as the entire Middle Tennessee region
experienced historic floods for what he

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thinks counties have been declared
disaster areas by the federal government

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including Williamson County well been sixty
three thousand people have registered

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for federal emergency management assistance
here in Franklin many people were

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caught by surprise as
the flood waters rose.

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Water to. About

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the straight at. Me on the way out or. If.

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They were on our part we had to
thank the founders and there's one.

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Thing I mean this is the Franklin police
dispatch received two hundred emergency

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calls May first the average number is
usually twenty seven. Around two P.M.

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Which I received

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a lot of additional calls reference to
flooding around the same time the city one

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hundred twenty eight

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a warning. No

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you're trying to keep it

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a balanced. Perspective So the city streets
department was the first on the scene

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and the high riders made several roads
impassable and. Thing in and around the city

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if I can be on

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a resident here. The amount of rainfall
that we had. On the first about

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a thousand. We were

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closing some one of the neighborhood of
thirty to thirty five streets over that

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entire weekend while the city leadership
team was working behind the scenes to

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communicate with the public and stay up to
date with county and state officials as

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the rains continued to build from Saturday
into Sunday it really became more of

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a bigger federal issue and we needed to
look at larger responses and long term

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recovery efforts accepted and that's when
we started to call in the whole of our

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city leadership team and start have
discussions about both what we do need for

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immediate responses as well as what our
next actions would be to help people

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recover and return to normal as quickly
as possible and one of the interesting

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things we ran into was just the importance
of continuing to communicate with our

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citizens and we did that in about every
way we could think of from going on radio

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and T.V. To also using Facebook
Twitter using our Web site setting up

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a phone number that people could call in
to and get updates and we were just trying

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to reach citizens any way we could to
help provide them with good information.

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Why did. You. Go Why don't we.

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Hear. Why.

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Think it's police and fire rescue teams
were working around the clock to rescue

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folks across the city we were doing.
That risk we were taken people from

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their vehicles that had climbed on top of
the vehicles in our class were stabbed at

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night because brings a man or

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a rank and every type of car you
can imagine and still. Have your

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fat. And. Your chest pounds ahead of
Pat so I have medical class going on

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we sat. Through every two academy
sports and I procured us

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a couple of boats to use. HEP Bass said of

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a lot of people in this community this is
what we live for is to help other people

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during their time of need
deputy fire chief might call

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a person says one rescue stood
out for him. Remember there

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was I mean there were. A couple of lads
I was so I remember seventy's writes

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a resume and we had to rebuild.
You know furniture and.

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Perestroika really you might say and.
Me and you may Richard have spread

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a message it was

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a bad us ask and move placed. Those
who were running. And I said. So

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that was right and everybody.
Morning the worst happened when one

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of Franklin. To contain the

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fire we head one structure that result.
And the fact that I was impinging on the

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structures around it and I crews
were. Standing out in faith.

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With

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a red faced fighting mace fire. Never same
thing and that they had me seven years

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the cruise through the phenomenal
job and this was after I had.

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Some three hundred people out of
the restaurant that. Day and then.

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Rescued two people in
the can and I was close

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a sister with bad operation
and so you know it was

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a. Pattern there I commanded the
Franklin Police Department also played

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a pivotal role not only dispatch but out
on the streets keep us safe from flooded

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areas. We had officers on the road. And

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a variety of compassion was from closing
off groups that had been bit have been

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closed due to flooding to actually having
to deal with people who are outright

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skating in the hypothetical were it overflow
the fact that we had thirty officers

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will be allowed us to ride to fame and
out us to save properly because I fled.

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The country. And. Built

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a community one of them to know that we
were there if they needed us close to

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fifteen inches stay on the first and second
shattering previous records of their

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crested at. Second with

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a flood stage just thirty feet time it
reached out to rescue team thirty eight

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Franklin fire rescue close to three
hundred people. Structures were damaged

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the storm experienced on May
first and May second had

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a tremendous impact it was literally

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a historic event. The estimates and storm
estimates that you see for and over

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a thousand year of that so we responded to
something really never see again in our

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lifetime we don't know it will have
implications for us going forward. As we learn

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from that and do better we think our city
organization responded tremendously We

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saw the community respond to one another
and stepped up and help friends and

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neighbors and strangers alike everyone
stepped up to help one another and that was

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a great experience to see that happen as
we go forward we will continue to learn

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from experience and
next time it may not be

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a fad maybe some of that but we want
to be ready to serve our citizens in

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a time of need and help continue to provide
excellent services and help people

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return and recover to normal life when
something like this happens once the

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floodwaters started to recede the operation
turn from search and rescue to recovery

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money has more from that perspective. I'm
here first on farms trying to explosion

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ditch the flash destroy one home and bury
payments this home behind me the recovery

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efforts were quote made efforts from the
beginning but the city's leadership team

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meeting twice

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a day to take the train and walk out the
best way to help the citizens of Franklin

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and get the city back in shape. The first
step in the recovery process was helping

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with incidents to clean up
the butt debris. Out of.

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The rough there was

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a. Complaint. They

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read. The whole. Concept of city streets

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punks money spent to.
Help this time to rest

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a crime clean up the massive
amounts of debris. That had

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a profound effect on city. Back through

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a storm from the second back.
To rebound from somebody. I'm

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sure that if I now.

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Can we are doing. Should.

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Ask a reprieve so. Could

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a record amount of the
seven week period it.

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Was not only the surprise. But then I
took great pride in being able to help.

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Protect my pet cat as well as

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a ride at the end of the tunnel about how
I. Had been taking teven was gone from

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kind of sad and then. Move on and move on
to the next step whatever but accept best

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for them. Not to reach peak level so the
water management department the state

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emergency rescue restrictions
are mandatory for about

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a week and. The event was able. To.

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Actually. During the event
we had one facility that

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was impacted more so than the
others and staff were. Truly.

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The worse for the action system treating.
The drinking water. Want to plan.

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For. Going in.

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But if. They were

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having trouble and that was recognized by
the Tennessee Department of Environmental

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Conservation. They you
know proposed this this

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trick in water restriction on us the
next stop for homeowners is building

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a neighborhood services to assess the damage
and help with applications for federal

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. Or the neighbor. Services Department
as I was been charged with matching that

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with the flood plain in the city with
Franklin So we were actually home Saturday

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afternoon that's when the
flatbed. With the heavy rain.

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Permits to me has a chance effect

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a benefit to help speed up the recovery
process after the third graders went down

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our staff was actually on the satellite to
help in the individual's manner to have

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a better tool that was when him sat there
drilling units or their commercial

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establishments during this time. We made

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a mission assessments and came back to the
office with little better information.

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As their betters went completely We went
out again to all of the establishments

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drillings which told approximately three
hundred sixty five sixty bad locations.

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The city also much closely with thema and
how that meeting on May eighteenth which

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came in the Small Business Administration
said listen it's what the federal

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assistance programs the cooperation was
great from the upper level and later on on

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Thursday a lot of people famous started
pouring in and there was a there was

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a small meeting on Thursday afternoon
it feels time farmer said that was put

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together really coronated by the feel so
far most people and it was well attended

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and then on Monday night we had our big
meeting and we had over five hundred

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residents there there's

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a lot of coronation between the
famous people telling the people be

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a people in the city
people lots of work on

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a lot of fresh Gratian but everybody was
trying to get the answers out to people

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and the community the city team stepped
up with hundreds of hours of overtime to

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get the City Bank in shape and to help
my. Example for stepping up and I

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guess. Before whatever it takes over there
can do attitude of letter we need to do

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let's do it and people have. To react
quickly and get out there and citizens and

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make sure the community still safe as well
so it's been an impressive response I

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think you. Have questions for months to
come as we continue to work with residents

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and find ways to address the needs they
have as well and citizens have been

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appreciative of the efforts of the city
of. People who just had an outpouring of

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thanks and support for everybody else
down there one of the great things that

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citizens have done is help to one another
as they have stepped up and found

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a neighbor

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a stranger didn't matter. They
come back to stay with them

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and get in touch with you
instead. Of that content of the.

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Blue Bag list cycling. The
blue bags who picked up

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a collection day each week to cycle people
including paperback books magazines

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newspapers. Cams steel
and aluminum cardboard

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boxes and moving boxes please bring down
the larger boxes that did not fit in the

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back and placed the flattened box and
your play back plastics one through seven

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found please and also know you can
take your class to the rooms in county

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convenient centers this is

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a free service at the Franklin solid waste
department the only cost is the blue bag

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from your local retailer including Sam's
and Costco and most grocery and hardware

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stores there is no limit to the amount
of blue bags you can place at your.

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Container and the bags will be picked up
the same day as your trash collection day

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. One of the hardest hit areas in
Franklin was our city park system

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sustaining close to five hundred thousand
dollars in damage Paige Cruz has more

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from the Parks Department. Several large
city parks were damaged in the floods with

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third stone athletic fields here and
pick it apart receiving the most damage.

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On May first and second total submerged
in one of the city's most popular

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children's part it's. Completely
underwater. That's the only

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racket I've never seen. A Fred. Heard

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terms in my lifetime been from the south
and from the coast. To serve rather rise

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that. Was. Part of it was at the. Concert

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unless I were to say with both. Those two

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top. Rides that were released for securing
the lives of the tribe top of the

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building. So that was
just summer's over as.

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It was going to resign. This this. Bad.

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But. Back south who felt like it
was completely rational quick to

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assume. That the fabric through
the fence it was complete

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had tractor tires. When they were
first parse through the sides

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of it was the circles around the
bad the same had read rather

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Major Fred come through that area
shortly after the flood the city set up

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a volunteer hotline hundreds of people
coming in with our first volunteer help

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those in the past. That was able to put
those mountaineers to work. In part

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hundreds of playgrounds more and more and
we had over two hundred in the interiors

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come out for that day and. Just
some great spirits and the

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greatest thing Raz We have the Red
Cross come out because we have

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a lot of volunteers to buy them
first and we actually have

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a turn of them right half way so to
Franklin into the residential area

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because we had several hoping for

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a broom food bad for this.
Thing that. We had we

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had just. Put

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a couple hamburgers at their house and just
so will slacken over with the tent but

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will that help we had an overwhelming
amount of generosity and we can't say thank

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you and. Actually I
opened that day so it was

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a wonderful wonderful. Don't take more
market is scheduled to open in September

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most of the end of March or so.
The night is still playing for

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a good department official of the spirit
of the Sienna citizens and frankly most of

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the cleanup was done in the city staff
schedule and was getting back to normal have

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an appreciation luncheon for Star. Just.
We thank you for the heads for everything

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you do and how much you do and how much
you care about this community every day

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today is

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a day of celebration to recognize the
employee played by the city of Franklin and.

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Tireless efforts to help our residents who
are affected by the flood waters that

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occurred a couple weeks ago there was

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a time for fine under leaves and December
for me to respond to you said our city

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staff after an amazing advantage and service
time to make every period and spend

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very very overwhelming and it makes
me proud to have colleagues such

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as them. Or. Their physical

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abilities we like them the initial days
of the flood the employees were out from

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ten to twelve fourteen hours
or May and didn't even. Take

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00:20:57,52 --> 00:21:03,80
a nap and we had many I'm sleeping at city
hall and then our fire stations are just

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00:21:03,81 --> 00:21:05,22
trying to catch a couple hours

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00:21:05,23 --> 00:21:11,13
a rest so they could go out and help
some of the residents again. It's been

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00:21:11,14 --> 00:21:14,83
fabulous when we started out
on Saturday and Sunday saving

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00:21:14,84 --> 00:21:21,13
a lot of this. Monday we started picking
up traction. Out of that and now we're

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down to some of the small problems that
we have better spend and spend for

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00:21:26,53 --> 00:21:28,21
a. Fabulous.

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Time and we may even need them to come the
work sometimes our communities respond.

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Thank you so much for the step that you.
Made. Top administration efforts or guys

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00:21:51,37 --> 00:21:58,04
are said his. Response was.

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00:22:05,14 --> 00:22:06,06
The same staff.

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00:22:17,46 --> 00:22:24,08
Just. A

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00:22:24,09 --> 00:22:31,07
staffer. For many the flood of
twenty ten will stick with. Time.

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00:22:43,64 --> 00:22:49,20
So. If.

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00:22:51,56 --> 00:22:58,39
For many residents to recover
from the strike. Capping

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00:22:58,40 --> 00:23:02,06
citizens but thanks for
watching for the state.