1 00:00:01,35 --> 00:00:07,07 We will now turn to our public works department and. Within our public works 2 00:00:07,08 --> 00:00:08,04 department we provide 3 00:00:08,60 --> 00:00:14,62 a number of services to the city of Rockford engineering capital improvements 4 00:00:15,42 --> 00:00:19,47 streets and water as well as forestry So now is 5 00:00:19,48 --> 00:00:24,17 a time of year as the weather has gotten nicer nicer that were busy doing 6 00:00:24,18 --> 00:00:29,78 a lot of cleanup activities from the winter street sweeping and first to today 7 00:00:29,79 --> 00:00:34,42 we're going to talk with Mark Ladner who is our water engineer as well as our 8 00:00:34,43 --> 00:00:40,49 capital improvement program manager Good morning good morning. The first 9 00:00:41,41 --> 00:00:47,84 slide that we have up is our dashboard slide as you can see most of the items are 10 00:00:48,38 --> 00:00:55,03 either at or exceeding our target I do want to point out on the very bottom 11 00:00:55,84 --> 00:01:02,44 this storm water sampling taken for the month of April is zero. That's due to the 12 00:01:02,45 --> 00:01:08,34 weather that we have to have so much rain in one rain event in order to go out and 13 00:01:08,35 --> 00:01:15,35 sample that and with the month of April. We did not have have those rainfall the 14 00:01:15,36 --> 00:01:20,02 other one that kind of point out is February because of the warm weather and 15 00:01:20,03 --> 00:01:25,99 everything we did have some rain falls where we had to take some some samples so. 16 00:01:27,17 --> 00:01:34,07 We're on target with our N.P.T.'s storm water permit though and yes yes. The 17 00:01:34,36 --> 00:01:39,49 next slide is some of the projects that we have currently under construction. 18 00:01:41,40 --> 00:01:47,73 These are the first. Ones group city wide group one group to group three 19 00:01:48,46 --> 00:01:53,99 these are the residential resurfacing projects that we've worked with the alderman 20 00:01:54,74 --> 00:02:01,30 to identify the streets and the scope we package these up to kind of take advantage 21 00:02:01,31 --> 00:02:07,54 of geographical area as Whether it as well as the same scope in order to. 22 00:02:08,80 --> 00:02:14,93 Achieve some savings when we went out for these big packages day Avenue is another 23 00:02:14,94 --> 00:02:21,92 residential. Street in that we're doing more reconstruction of that 24 00:02:21,93 --> 00:02:28,12 one we've got some storms or going in some curb and gutter so that one is kind of 25 00:02:28,13 --> 00:02:34,50 its own separate package the next two or the city wide sidewalk program these are 26 00:02:34,51 --> 00:02:40,71 the first two packages to go out these are on the west side of the city we'll have 27 00:02:40,72 --> 00:02:47,62 some more that will be going out. In the in the future Parmalee street storm 28 00:02:47,63 --> 00:02:51,73 sewer drain is project this is a project that we're putting in 29 00:02:51,74 --> 00:02:58,64 a storm sewer from Parmalee along railroad Avenue down to night. And that's 30 00:02:58,65 --> 00:03:02,84 going to relieve hopefully some flooding in in that area so if I'm 31 00:03:02,85 --> 00:03:07,10 a resident and I want to know if my street is going to get done this year where can 32 00:03:07,11 --> 00:03:13,24 I go to to look at a map or a list to see if it's going to get done we've put 33 00:03:13,28 --> 00:03:19,81 a map up on the city Web site that will be updating as the projects move forward 34 00:03:20,53 --> 00:03:26,56 it's an interactive map in that you can find out where the streets are in the city 35 00:03:26,62 --> 00:03:33,18 along with who the project manager is the contractor start and S. 36 00:03:33,18 --> 00:03:34,78 . Made a completion date 37 00:03:35,52 --> 00:03:40,90 a little bit about the scope of the project and then what we call traffic comments 38 00:03:40,96 --> 00:03:42,48 as in is 39 00:03:42,49 --> 00:03:49,02 a street going to be closed no parking open the traffic open to traffic one lane so 40 00:03:49,03 --> 00:03:52,67 that information they'll be able to find on the website. 41 00:03:56,38 --> 00:04:03,16 And then the last two streets are part of the arterial collector from the 42 00:04:03,17 --> 00:04:04,09 C.I. P. 43 00:04:04,41 --> 00:04:10,13 We've group these in with the residential projects because they basically have the 44 00:04:10,14 --> 00:04:16,84 same scope as as the presidential projects. The next slide 45 00:04:17,04 --> 00:04:22,62 that we have are some of the projects that we're looking at into the future Morgan 46 00:04:22,63 --> 00:04:29,41 Street of course is under construction with the completion in not this year 47 00:04:29,42 --> 00:04:35,43 but December of two thousand and thirteen. Another big project that will be coming 48 00:04:35,44 --> 00:04:40,65 up is the South Main basically from the bypass up the pond. 49 00:04:42,08 --> 00:04:43,30 Has tentatively 50 00:04:43,31 --> 00:04:48,73 a bit opening in June so we're looking forward to getting that under construction 51 00:04:48,74 --> 00:04:54,69 and and working with with that project West State Street is another I doubt project 52 00:04:54,70 --> 00:04:56,96 that one will probably be have 53 00:04:56,97 --> 00:05:02,00 a bit opening later in the fall but as part of their project we have some water 54 00:05:02,01 --> 00:05:08,33 mains that need to be relocated and the sanitary district has some sewers and some 55 00:05:08,34 --> 00:05:14,17 upgrades that they need to do we've combined the two into one project will be doing 56 00:05:14,18 --> 00:05:19,06 that later this summer early fall in order to get all those utilities out of the 57 00:05:19,07 --> 00:05:25,59 way for construction. Broadway was another street that was identified as 58 00:05:25,60 --> 00:05:27,93 arterial collector in the C.I. P. 59 00:05:28,56 --> 00:05:34,28 This one goes from Eleventh Street the twentieth we anticipate getting that went 60 00:05:34,29 --> 00:05:39,15 out in about four to six weeks but not starting that till after the Fourth of July 61 00:05:39,15 --> 00:05:45,29 . Citywide group number four. That one is has 62 00:05:45,30 --> 00:05:51,94 a tentative bid opening of May twenty fourth. This one includes two arterial 63 00:05:52,59 --> 00:05:58,98 roadways high crest and spring Brook those two arterials were 64 00:05:59,57 --> 00:06:02,53 working with the township. In 65 00:06:02,54 --> 00:06:07,17 a collaborative effort to do the improvements along those those two stretches. 66 00:06:08,23 --> 00:06:14,43 We're also currently working on the alley program anticipate that under 67 00:06:14,44 --> 00:06:18,62 construction after the Fourth of July. We'll have 68 00:06:18,86 --> 00:06:25,58 a drainage project crack filling. Probably late summer early fall and then we'll 69 00:06:25,59 --> 00:06:31,59 have some more sidewalk packages that will be getting out through the summer. 70 00:06:33,04 --> 00:06:37,49 Keeping those that little bit smaller amounts to try to get some of the smaller 71 00:06:37,50 --> 00:06:43,71 contractors and everything you can see. In terms of our cheap mints. 72 00:06:45,02 --> 00:06:45,54 We've got 73 00:06:45,55 --> 00:06:50,06 a very successful start to the two thousand and twelve construction season 74 00:06:50,79 --> 00:06:56,71 a little bit earlier this year compared to last year. All the projects are are on 75 00:06:56,72 --> 00:07:03,45 schedule and and on budget. This past winter. We had 76 00:07:03,46 --> 00:07:09,38 all of the engineering staff attend the I got documentation training 77 00:07:10,35 --> 00:07:17,09 This will allow us to have more continuity with the staff and with new 78 00:07:17,10 --> 00:07:22,92 hires coming in. There was additional I doubt courses that staff took which 79 00:07:22,93 --> 00:07:27,57 included specifications flagger training asset management. 80 00:07:29,89 --> 00:07:36,71 Reflectivity on and signage we had one person become certified floodplain manager 81 00:07:37,22 --> 00:07:42,53 and then we also had a few staff members at Penn A.W.W. 82 00:07:42,54 --> 00:07:49,44 Way. Seminars on asset management so I 83 00:07:49,45 --> 00:07:54,26 think we did did pretty good very good well it's you know it's fair to say that 84 00:07:54,27 --> 00:07:58,39 this year's probably going to be the largest capital improvement program here we've 85 00:07:58,40 --> 00:08:03,51 had terms of construction on next year is looking to be just as large and and it's 86 00:08:03,52 --> 00:08:03,76 quite 87 00:08:03,77 --> 00:08:08,58 a lot to manage and we ask for the patience of our drivers are going through construction 88 00:08:08,59 --> 00:08:13,96 zones for the safety of those working on these projects but the ability for us to 89 00:08:13,97 --> 00:08:19,53 get out early to get these out the better really helping prices and and we're going 90 00:08:19,54 --> 00:08:25,72 to deliver some some quality projects the sheer So thanks for your good work and 91 00:08:26,45 --> 00:08:33,22 we'll we'll see out in the field OK All right thank you next we turn to our street 92 00:08:33,23 --> 00:08:39,14 and transportation division and some of our operations also will will have our 93 00:08:39,15 --> 00:08:44,71 water division. Talk about some of the operations there to join us talking about 94 00:08:45,10 --> 00:08:51,17 our street and water operations. Is Mark Stockton as well as Tim hold'em and Mark 95 00:08:51,18 --> 00:08:56,17 Stockton as our street superintendent and Tim Holdman is our water superintendent 96 00:08:56,18 --> 00:09:03,02 Good morning gentlemen morning Mr Ryan. Before I begin my presentation this 97 00:09:03,03 --> 00:09:08,49 morning just subsequent to our dashboard my focus is going to be on street sweeping 98 00:09:08,50 --> 00:09:10,58 and forestry and the reason for that is there's 99 00:09:10,59 --> 00:09:15,29 a direct correlation between the two with the reallocation of employees from one 100 00:09:15,30 --> 00:09:19,51 operation into the four from the street sweeping into the forestry operation we're 101 00:09:19,52 --> 00:09:22,84 already starting to see some impact to in 102 00:09:22,85 --> 00:09:29,10 a positive way to our forestry program so looking at our dashboard we have still 103 00:09:29,11 --> 00:09:29,23 have 104 00:09:29,24 --> 00:09:35,06 a few exceptions in the area of number of possibles patched were under our benchmark 105 00:09:35,07 --> 00:09:35,87 However that might not be 106 00:09:35,88 --> 00:09:41,46 a bad thing we're not finding as many holes out there as we used to be so obviously 107 00:09:41,47 --> 00:09:46,42 we're not patching as many holes so we may need to look at what our benchmark is 108 00:09:46,43 --> 00:09:51,68 for possible patching here after this coming year and adjust accordingly. 109 00:09:54,07 --> 00:09:58,84 Street sweeping in terms of miles swept we started sweeping in April we swept three 110 00:09:58,85 --> 00:10:03,85 hundred six miles our benchmark is actually five hundred being the first month then 111 00:10:03,86 --> 00:10:08,47 and being the first year with an outsourced street sweeping company I would have 112 00:10:08,48 --> 00:10:12,40 anticipated that there that we might not have met our benchmark during the first 113 00:10:12,41 --> 00:10:16,99 month however when you compare it to last year we're sixty percent above the number 114 00:10:17,00 --> 00:10:21,57 of miles swept this year from last year tonnage wise we're also running about ten 115 00:10:21,58 --> 00:10:25,63 percent higher and tonnage doesn't seem to be as much soil on the street however 116 00:10:25,64 --> 00:10:30,62 this year due to the mild winter the other is of exception would be the number of 117 00:10:30,63 --> 00:10:35,44 Forestry requests that we still currently have open I anticipated that with the 118 00:10:35,85 --> 00:10:39,23 leaf out of the trees that we would start getting additional printing requests 119 00:10:39,24 --> 00:10:44,52 possibly removal requests coming in so I expect that to trend up over the next few 120 00:10:44,53 --> 00:10:48,66 months until we get into the fall months when we're able to actually start to get 121 00:10:48,67 --> 00:10:53,20 caught up in our average days to close on all of our requests to still slightly 122 00:10:53,21 --> 00:10:57,24 above our benchmark and again it's driven by the amount of force requests that 123 00:10:57,26 --> 00:11:03,26 we've been backlog. In the traffic operations area only exception would be graffiti 124 00:11:03,27 --> 00:11:06,95 and again that's common this time of year we're coming out of winter we're trying 125 00:11:06,96 --> 00:11:11,92 to get caught up during the month of May we should be back to meeting our benchmark 126 00:11:11,93 --> 00:11:17,05 as we take on some temporary hires to assist with this relative to the to the force 127 00:11:17,06 --> 00:11:18,70 requests I you know I get 128 00:11:18,71 --> 00:11:24,94 a lot of. Anecdotal conversations with citizens to say hey I called and I have 129 00:11:24,95 --> 00:11:30,19 a dead tree you know they called me initially but you know it's kind of hanging out 130 00:11:30,20 --> 00:11:34,98 there what kind of follow up process can we do to ensure people that we have the 131 00:11:34,99 --> 00:11:39,61 request but there is a backlog and just to give a little bit you know whether it's 132 00:11:39,62 --> 00:11:40,70 a postcard or whether it's 133 00:11:40,71 --> 00:11:44,88 a phone call how can we reach out to some of the citizens who have called in to 134 00:11:44,89 --> 00:11:50,34 know that we are you know we haven't forgotten their request in terms of the 135 00:11:50,35 --> 00:11:56,00 removal requests the citizens will generally see aid and orange dot on the tree if 136 00:11:56,01 --> 00:11:59,69 we're going to remove it if we get term and it's not warranted for removal we do 137 00:11:59,70 --> 00:12:03,36 follow up with a phone call on those printing requests are 138 00:12:03,56 --> 00:12:09,12 a little more cumbersome because there are so many of them. We can look at ways to 139 00:12:09,13 --> 00:12:13,67 get back to folks we do try to preprogram them when they call and by giving them 140 00:12:13,91 --> 00:12:18,62 you know an estimated time for more prone zone in the case of oak or elm trees that 141 00:12:18,63 --> 00:12:24,03 we cannot prune this time of year other than and in the case of an emergency. You 142 00:12:24,04 --> 00:12:27,85 know we had buys them that we won't be able to come out in Peru until fall we can 143 00:12:27,86 --> 00:12:31,38 look at other ways to to actually get back to people and let them know where 144 00:12:31,39 --> 00:12:35,45 they're at in the system and I'm less concerned with the tree trimming I mean you 145 00:12:35,46 --> 00:12:36,83 know we can say that we're in 146 00:12:36,84 --> 00:12:41,30 a tri met and it will get completed in the fall trimming cycle but the trees that 147 00:12:41,31 --> 00:12:45,39 are dead. You know those I think we need to have 148 00:12:45,40 --> 00:12:47,81 a higher power higher priority and at least communicate 149 00:12:47,82 --> 00:12:52,21 a little bit more with with those with those residents very good moving into 150 00:12:52,22 --> 00:12:55,45 forestry as you can see we're pruning 151 00:12:55,46 --> 00:12:59,100 a lot more trees this year than we have last year due to. Addition of seven 152 00:13:00,01 --> 00:13:04,10 additional seven more people into the forestry section we're running at about 153 00:13:04,11 --> 00:13:08,30 seventy five percent more for the same time period January through April of this 154 00:13:08,31 --> 00:13:14,72 year versus January through April of two thousand and eleven so things are turning 155 00:13:14,77 --> 00:13:20,32 in a positive direction for us in that respect a couple weeks ago we had 156 00:13:20,33 --> 00:13:25,77 a very large Arbor Day celebration there involved twenty five of Rockford public 157 00:13:25,78 --> 00:13:31,30 schools the elementary schools twenty five trees were planted it at these locations 158 00:13:31,34 --> 00:13:37,99 and involved about fifty eight hundred. Elementary students in this process these 159 00:13:38,00 --> 00:13:42,34 are just some of the photos from activities that went on on that Arbor Day 160 00:13:42,35 --> 00:13:47,92 celebration this was the culmination of it it has school elementary on Maple Street 161 00:13:47,93 --> 00:13:49,58 in Rockford we had received 162 00:13:49,59 --> 00:13:56,34 a grant last fall to replace ash trees the cap on that Grant was twenty thousand 163 00:13:56,35 --> 00:14:00,91 dollars and in the photo here you'll see us taking delivery of the first thirty 164 00:14:00,92 --> 00:14:07,56 five out of fifty total trees that will be planting during the month of May. This 165 00:14:07,57 --> 00:14:07,69 is 166 00:14:07,70 --> 00:14:12,87 a fifty fifty match on this program however our removal costs for the ass trees that 167 00:14:12,88 --> 00:14:16,66 we've taken down are counted towards our match the an essentially we're not taking 168 00:14:16,67 --> 00:14:21,17 any additional monies out of pocket in order to accomplish this as you can see 169 00:14:21,18 --> 00:14:24,80 we're looking at seven different species in order to try and promote some of that 170 00:14:24,81 --> 00:14:31,51 diversity in our tree canopy so that we don't have. Specific species of 171 00:14:31,52 --> 00:14:36,76 trees that exceed that ten to twelve percent threshold that's recommended locations 172 00:14:36,77 --> 00:14:41,55 for these trees will be primarily on residential streets we feel the gateway 173 00:14:41,56 --> 00:14:47,07 corridors will will be reforested and landscape as they are built in the coming 174 00:14:47,08 --> 00:14:51,41 years or going to focus on the residential areas where people have lost trees and 175 00:14:51,42 --> 00:14:56,54 they would prefer to have one back as a replacement. If they don't request 176 00:14:56,55 --> 00:14:57,96 a replacement or do not want 177 00:14:57,97 --> 00:15:02,75 a replacement we are able to use another alternate location and go somewhere else 178 00:15:02,76 --> 00:15:08,94 with it and not forfeit any of our grant dollars right next slide or street street 179 00:15:09,05 --> 00:15:15,61 sweeping scorecard and as you can see. The increase in mileage this April through 180 00:15:15,62 --> 00:15:21,28 last April it wasn't quite as high as we projected as far as our benchmark goes but 181 00:15:21,29 --> 00:15:25,44 as you can see our average already with one month is actually above what the entire 182 00:15:25,55 --> 00:15:30,58 street sweeping season was for last year so we're looking forward to see how this 183 00:15:30,59 --> 00:15:35,34 all plays out over the course of the year we're kind of on in uncharted waters in 184 00:15:35,35 --> 00:15:39,44 terms of being able to be very predictable however we're seeing some very positive 185 00:15:39,45 --> 00:15:40,16 results 186 00:15:40,91 --> 00:15:44,73 a couple minor hiccups early on that have been corrected and they seem to be moving 187 00:15:44,74 --> 00:15:50,43 along at our other read or rather brisk pace. And I asked do we traditionally post 188 00:15:50,44 --> 00:15:57,29 no parking signs on worst sleeping on on streets No we've never we never 189 00:15:57,29 --> 00:16:01,35 posted streets no parking. I think 190 00:16:01,45 --> 00:16:04,64 a lot of it has to do with the predictability of being able to be in 191 00:16:04,64 --> 00:16:10,81 a specific area on that given day we run into light soils you might make more 192 00:16:10,82 --> 00:16:14,78 progress than you thought you knew with the heavier soil streets that might slow 193 00:16:14,78 --> 00:16:20,72 you down to where you're actually inconveniencing people you ask them to move off 194 00:16:20,73 --> 00:16:25,78 the street and you don't show up and we do send out press releases weekly to give 195 00:16:26,15 --> 00:16:30,96 a broad picture of the areas that we're working in but predicting it to 196 00:16:30,97 --> 00:16:31,96 a specific street on 197 00:16:31,97 --> 00:16:38,73 a specific specific day tends to be very difficult. Our next slide actually shows 198 00:16:38,74 --> 00:16:42,53 the progress that we've made street sweeping this year as you can see all of the 199 00:16:42,54 --> 00:16:48,16 main our trio which were swept first throughout the city are highlighted as well as 200 00:16:48,17 --> 00:16:52,69 the residential areas that we've been and again this three hundred plus miles that 201 00:16:52,70 --> 00:16:57,82 we swept during the first month of the year is roughly forty percent of the entire 202 00:16:57,83 --> 00:17:02,87 miles center line miles within the city so I would anticipate 203 00:17:02,88 --> 00:17:06,81 a completion date on street sweeping sometime in the vicinity of the first week in 204 00:17:06,82 --> 00:17:13,08 June the next slide shows our achievements and areas for improvement 205 00:17:13,13 --> 00:17:16,76 obviously we're very happy with the outsourced street sweeping and the results we 206 00:17:16,77 --> 00:17:21,71 were see from that tree pruning as again you know it's like night and day compared 207 00:17:21,72 --> 00:17:24,74 to last year and I couldn't be more excited about this for 208 00:17:24,75 --> 00:17:30,85 a change we're finally starting to to make some progress in that area or sign 209 00:17:30,86 --> 00:17:35,65 a signal shop all goals were met during the month of April areas for improvement 210 00:17:36,09 --> 00:17:41,15 we're still carrying more open forestry requests than I really prefer to have but I 211 00:17:41,16 --> 00:17:45,06 think we'll see those numbers come down it may be building process over the course 212 00:17:45,07 --> 00:17:49,27 of the next twelve months but I predict that will be done within measurable levels 213 00:17:49,28 --> 00:17:55,69 by them. We want to continue to partner with the community tree advocates through 214 00:17:55,70 --> 00:18:01,62 plum Arboretum in order to try and get some additional trees planted this fall we 215 00:18:01,63 --> 00:18:06,21 currently have approximately forty thousand dollars to work with this fall through 216 00:18:06,22 --> 00:18:07,01 the C.I. P. 217 00:18:07,02 --> 00:18:11,72 Program holding on to that until fall in hopes that we can leverage some of that 218 00:18:11,73 --> 00:18:15,82 money with other partners or other agencies to get 219 00:18:15,83 --> 00:18:22,27 a little bit more for per dollar spent we did come in slightly under our 220 00:18:23,04 --> 00:18:28,75 projections as far as planting cost for the spring planting which was which allows 221 00:18:28,76 --> 00:18:29,55 us to add 222 00:18:29,56 --> 00:18:36,35 a few additional trees into that grant program as well. Graffiti. Began we only 223 00:18:36,36 --> 00:18:41,02 completed thirty nine percent of our quest within five days and those numbers will 224 00:18:41,03 --> 00:18:46,54 improve with the addition of some extra temporary hires that will be with us for 225 00:18:46,55 --> 00:18:53,54 the summer I'm open to any questions is the graffiti issue of basement more 226 00:18:53,78 --> 00:18:54,00 just 227 00:18:54,01 --> 00:19:00,07 a backlog from the winter that personnel exactly we did have some favorable months 228 00:19:00,08 --> 00:19:05,23 in the winter time that allowed us to get out on certain days but this is 229 00:19:05,24 --> 00:19:10,82 commonplace with graffiti as you well know that in past about the first of December 230 00:19:11,09 --> 00:19:16,02 it becomes. Pretty much hit and miss as to whether we're actually going to be able 231 00:19:16,03 --> 00:19:20,66 to get out and address any of it we have to double our efforts here because the 232 00:19:20,67 --> 00:19:25,83 will of the one thing that we are seeing is an increase in some gang activity and I 233 00:19:25,84 --> 00:19:26,60 don't know if there's been 234 00:19:26,61 --> 00:19:31,89 a subsequent increase in graffiti. Tagging relative to that but I want to make sure 235 00:19:31,90 --> 00:19:37,72 that if it's if it's gang graffiti that we're attacking it. Immediately And if that 236 00:19:37,73 --> 00:19:41,84 means moving people and resources over there we need to get after that we'll 237 00:19:41,85 --> 00:19:46,55 certainly look toward that and one other thing that I happen to notice and I don't 238 00:19:46,56 --> 00:19:52,39 know if it's graffiti related but. Excuse me I've noticed that at certain 239 00:19:52,40 --> 00:19:58,37 intersections where streets cross lately that. Vehicles have been spinning their 240 00:19:58,38 --> 00:20:03,11 tires in circles and weaving patterns in the middle of intersections and they on 241 00:20:03,12 --> 00:20:07,50 Central Avenue for example they've done it at virtually every intersection between 242 00:20:07,51 --> 00:20:13,54 Montague and what will be road and I'm not quite sure if that's graffiti related or 243 00:20:13,55 --> 00:20:20,47 if that was just some pranksters OK Thank you. Very much Mark 244 00:20:20,65 --> 00:20:27,47 and Tim. Good morning I'm Templeman water superintendent my report today 245 00:20:27,48 --> 00:20:29,45 will begin with a dashboard then we'll talk 246 00:20:29,46 --> 00:20:34,78 a little bit about the operations in our distribution and production sections in 247 00:20:34,79 --> 00:20:39,42 the month of April the water division had an excellent month starting from the top 248 00:20:39,43 --> 00:20:43,54 on the scoreboard you see that the distribution section met all of their. 249 00:20:44,98 --> 00:20:50,56 Benchmarks including flushing over seventy seven miles of water main we have about 250 00:20:50,70 --> 00:20:53,41 eight hundred thirty miles of water main and this is 251 00:20:53,42 --> 00:20:59,15 a very important program for us to address the accumulation of sediment and iron in 252 00:20:59,16 --> 00:21:05,09 our water mains over the winter and so getting out there early in the spring with 253 00:21:05,10 --> 00:21:09,52 a good flush is very important to us The second area is 254 00:21:09,53 --> 00:21:13,80 a customer service section we met all of our benchmarks there and I would know the 255 00:21:13,81 --> 00:21:17,78 two point one was actually an error that should be point five We had 256 00:21:17,79 --> 00:21:24,66 a clerical error input. The the day of requests for 257 00:21:24,67 --> 00:21:29,81 service was twenty thirteen point twelve so we corrected that then in our 258 00:21:29,82 --> 00:21:32,92 production area we met all of our benchmarks the one area 259 00:21:33,27 --> 00:21:40,26 a little bit concerned is in our hours to do maintenance. We are managing sick time 260 00:21:40,27 --> 00:21:44,90 and vacation along with training we did have 261 00:21:44,94 --> 00:21:50,12 a significant half day of training in April and that's why we're at the lower end 262 00:21:50,13 --> 00:21:57,06 of our benchmark there and our financial indicators. Three point three percent in 263 00:21:57,07 --> 00:22:00,78 terms of past due as percent of revenue that's 264 00:22:00,79 --> 00:22:06,40 a very good number the eighty eight percent of expected is lower than we would hope 265 00:22:07,37 --> 00:22:11,70 hopefully in the summer we'll see that number come up. Tim Can I ask on your 266 00:22:11,71 --> 00:22:13,80 customer service Gustus here to talk 267 00:22:13,81 --> 00:22:17,50 a little bit about the calls that you you have spoken about traditionally in the 268 00:22:17,51 --> 00:22:22,85 past how is the interaction between your needs in the field and the customer 269 00:22:22,86 --> 00:22:28,53 service center How is that working for you folks it's working out well. We are 270 00:22:28,54 --> 00:22:35,33 adjusting to some of the changes with the new utility billing software and I think 271 00:22:35,34 --> 00:22:38,09 most of those have been worked out or we're working towards 272 00:22:38,10 --> 00:22:44,27 a solution but in all overall it's been pretty seamless in terms of the impact on 273 00:22:44,28 --> 00:22:50,81 our operation OK Thank you. Next slide shows highlights of our distribution 274 00:22:50,82 --> 00:22:56,88 section the distribution section is responsible for the water mains that convey the 275 00:22:56,89 --> 00:23:02,17 water throughout the city and the valves that the control where the water flows the 276 00:23:02,18 --> 00:23:08,57 hydrants that are there and critical for firefighting the water services where the 277 00:23:09,53 --> 00:23:15,05 water comes into the homes and then our utility look locates where make sure that 278 00:23:15,06 --> 00:23:18,22 when people are digging out there that they're not hitting our water main So these 279 00:23:18,23 --> 00:23:23,81 are the primary functions of the graphics there show some of the things that we're 280 00:23:23,82 --> 00:23:28,61 doing one of the things I'd like to highlight is water main construction the 281 00:23:28,62 --> 00:23:35,59 Typically we use contractors to install new water May this year we're doing 282 00:23:35,60 --> 00:23:41,47 five hundred feet of water main construction in house the crew is almost completely 283 00:23:42,01 --> 00:23:47,64 on Baker place we've installed about five hundred feet of water main replacing 284 00:23:47,98 --> 00:23:51,74 about one hundred year old water main four inch water main and we did this in 285 00:23:51,75 --> 00:23:58,30 partnership with the alderman already herby in her residential resurfacing program 286 00:23:58,31 --> 00:24:02,87 so the water division will be doing the water main route restoration repair and 287 00:24:02,88 --> 00:24:08,100 then the neighborhood resurfacing program will come behind. Flow testing is a no 288 00:24:09,05 --> 00:24:14,87 a new program that we're doing we're on track for about six to eight hundred flow 289 00:24:14,97 --> 00:24:17,17 test for the year and that's 290 00:24:17,18 --> 00:24:21,98 a little bit down from the past but our benchmark is about six hundred so we feel 291 00:24:21,99 --> 00:24:28,12 good about our progress on that. One of our most important programs is water main 292 00:24:28,13 --> 00:24:34,62 flushing through the winter months when our low when we have lower demand 293 00:24:35,03 --> 00:24:40,60 the velocity of the water moving through the water mains is relatively low the 294 00:24:40,61 --> 00:24:47,05 sediment and iron settle out in the water mains and so in the spring when we begin 295 00:24:47,06 --> 00:24:53,09 to use more water it tends to stir that water up and in the water can become 296 00:24:53,10 --> 00:24:57,65 discolored So what we try to do is get out there and proactively flush the water 297 00:24:57,66 --> 00:25:04,39 mains what we're doing is we're isolating parts of our water mains so by 298 00:25:04,47 --> 00:25:11,15 closing valves and by doing that we can actually scour the inside of the water main 299 00:25:11,16 --> 00:25:17,24 with high velocity water and this has dramatically improved our water quality 300 00:25:17,25 --> 00:25:22,79 complaints this month we had one and so where we continue on that excellent trend 301 00:25:22,80 --> 00:25:27,26 and I would just encourage any of our water customers to call our water quality 302 00:25:27,27 --> 00:25:34,20 section at nine eight seven five seven one three if you have any concerns about 303 00:25:34,21 --> 00:25:40,98 water quality and thank you for doing that. Also another area in our distribution 304 00:25:40,99 --> 00:25:46,75 section is a leak detection repair this has been a program that we started off in 305 00:25:46,76 --> 00:25:50,99 a pilot program in two thousand and ten we went to full production last year we did 306 00:25:50,100 --> 00:25:55,77 about one hundred miles of leak detection on our water mains and then this year 307 00:25:55,99 --> 00:25:56,66 we're off to 308 00:25:56,82 --> 00:26:03,78 a roaring start. We've found about sixty leaks in the surveys and we've 309 00:26:03,79 --> 00:26:08,97 repaired those it accounts for about two hundred fifty million gallons of water 310 00:26:08,98 --> 00:26:13,77 that we were losing per year and the thing about this is it's cumulative so 311 00:26:13,78 --> 00:26:16,79 a leak that you find today is 312 00:26:16,80 --> 00:26:21,90 a leak that may have run for many years. We estimate about twenty five hundred 313 00:26:21,91 --> 00:26:27,35 dollars in savings per year and as you see from the graph there the water loss as 314 00:26:27,36 --> 00:26:31,73 Percent of total production has gone down dramatically and we attribute this to the 315 00:26:31,74 --> 00:26:36,54 success of the leak detection program benchmark should be around fifteen percent 316 00:26:36,69 --> 00:26:41,38 and from twenty two thousand and eight when we were near twenty five percent we're 317 00:26:41,39 --> 00:26:47,09 almost reaching that fifteen percent today we're at about sixteen point five for 318 00:26:47,10 --> 00:26:51,33 two thousand and eleven so we look forward to continued improvement with that 319 00:26:51,34 --> 00:26:57,20 benchmark of water loss how many miles are we targeting to do. This year we're 320 00:26:57,21 --> 00:27:04,04 looking at about one hundred twenty miles to do this year we have our leak locators 321 00:27:04,08 --> 00:27:10,71 go out early every morning and they do that during the quieter times and then of 322 00:27:10,72 --> 00:27:15,26 course that's kind of on top of their regular job so we have limited resources that 323 00:27:15,27 --> 00:27:21,38 we're using there but we think that when we and we're also prioritizing the older 324 00:27:21,58 --> 00:27:28,26 water mains. Next slide shows some of the highlights of the production section we 325 00:27:28,27 --> 00:27:34,16 have our solar panels up at well thirty one it's at the corner of Bell school and 326 00:27:34,17 --> 00:27:41,05 wrote roads. That is in production now and we're getting data from that in terms of 327 00:27:41,06 --> 00:27:43,89 the electricity that we're saving also 328 00:27:44,36 --> 00:27:50,89 a couple weeks ago we had the well filtration plant Well thirty six come on line we 329 00:27:50,90 --> 00:27:56,66 had the dedication OPEN HOUSE from joined us that day and we were able to show him 330 00:27:56,67 --> 00:28:02,16 and talk about some of the improvements for his constituents and we also had our 331 00:28:02,17 --> 00:28:07,33 mock chlorine release exercise out at one of our well houses where we had the fire 332 00:28:07,34 --> 00:28:07,81 department 333 00:28:07,82 --> 00:28:14,80 a police department. I am and other agencies out there and. A great benefit 334 00:28:14,81 --> 00:28:21,48 in terms of communication also in terms of our security and good feeling 335 00:28:21,75 --> 00:28:26,02 we go into these sites every day many times and to know that we have first 336 00:28:26,03 --> 00:28:30,36 responders behind us if there were ever an emergency gives us 337 00:28:30,37 --> 00:28:37,32 a. Level of confidence as we go about our daily work. So in summary the chief 338 00:28:37,33 --> 00:28:44,12 meant for this month our core mission was accomplished and to provide excellent 339 00:28:44,13 --> 00:28:48,33 water quality with sufficient supply and water pressure we talked 340 00:28:48,34 --> 00:28:51,86 a little bit about the main water main construction and what we've done there are 341 00:28:51,87 --> 00:28:56,92 solar panels on line thirty six getting dedicated and we took 342 00:28:56,93 --> 00:29:02,55 a trip to the Dubuque water department and talked to them and learned about their 343 00:29:02,56 --> 00:29:08,97 smart metering program they have a pilot program that they did with the I.B.M. 344 00:29:09,18 --> 00:29:09,96 And a and 345 00:29:09,97 --> 00:29:16,26 a vendor that provided the meters and we learned about how they get 346 00:29:16,94 --> 00:29:21,05 fifteen minute reads from their water meters and what they do with that data and 347 00:29:21,06 --> 00:29:25,40 how it is benefited them so that's something that we're exploring going to be 348 00:29:25,41 --> 00:29:32,12 talking with other vendors and developing plans for the future our metering 349 00:29:32,34 --> 00:29:39,15 our meters were changed out beginning early two thousand and will be due to 350 00:29:39,16 --> 00:29:39,70 a meter for 351 00:29:39,71 --> 00:29:43,44 a meter change in the next two to three years so we're looking to incorporate some 352 00:29:43,45 --> 00:29:48,90 of this new tech technology into that change areas from reprove meant we're still 353 00:29:48,91 --> 00:29:49,75 recovering from 354 00:29:49,76 --> 00:29:53,73 a lightning strike at our water operations center we've had to replace 355 00:29:53,74 --> 00:29:59,92 a lot of computer hardware there and we're almost back and running one hundred 356 00:29:59,93 --> 00:30:06,28 percent there also we continue to work our sledge management plan we had I email in 357 00:30:06,29 --> 00:30:08,24 last month and gave 358 00:30:08,25 --> 00:30:13,37 a seminar we're looking forward to their response to our plants of metal and 359 00:30:13,38 --> 00:30:19,11 approval of our plant and our next steps on that also looking at the reengineering 360 00:30:19,12 --> 00:30:23,09 of the water service happen cation process we're continuing to work through that 361 00:30:23,10 --> 00:30:28,45 working with construction services I know many in his group and using Hansen for 362 00:30:28,46 --> 00:30:35,32 that purpose and then finally working on our final operational modifications taking 363 00:30:35,33 --> 00:30:40,03 all of the improvements that we made over the last six years and beginning to 364 00:30:40,04 --> 00:30:41,49 operate those now in 365 00:30:41,50 --> 00:30:48,25 a system wide. Process. Thank you Superintendent one of the 366 00:30:48,26 --> 00:30:54,90 year's improvement that I that I continuously see is we're not meeting our. Our Rev 367 00:30:54,91 --> 00:30:56,94 operating revenue as 368 00:30:56,95 --> 00:31:02,25 a percentage of our operating expenditures and in the next time I'd like to see 369 00:31:02,26 --> 00:31:07,12 what what are few measures you can do to make some adjustments to get on target 370 00:31:07,13 --> 00:31:09,46 there. Thank you very much.