Paul Kruchoski, Policy Advisor at the U.S. Department of State, describes the effort to elevate education diplomacy across the Dept.'s vast, decentralized staff of 70,000. Using a human-centered design approach, the project uncovered needs and desires for sharing, internally across embassies, and externally with the world. As the Department's advocate for innovative educational technologies, including Open Educational Resources (OER) and Massively Open Online Courses (MOOCs), he implemented an internal community of practice for staff to build connections across their many separate initiatives with the common goal of fostering global learning.
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