In the present age of information, all libraries have been initiated to update and digitize themselves for the purpose of
modernizing information services. The need for digital services has been met by providing ICT and machine oriented
services. Therefore, in order to improve the services and survival of libraries, it is imperative to measure user satisfaction
in terms of digital resources. Therefore, this paper attempts to determine the actual research gap by analyzing the
previously organized research through a long literature review. So that a background can be identified for starting
research gap oriented new research.
